Deski Support

Features

Overridable Templates:
Frontend and email templates are overridable, so you can customize them and make them look like the rest of your website design for seamless integration.
Custom Fields:
Create custom fields the customer has to fill in when submitting a new ticket. The custom fields can be global or conditional, meaning they only show for specific categories.
Custom Ticket Status:
The plugin comes with four built-in ticket statuses New, In Progress, On Hold, and Closed, but you can add custom ones to keep your customers informed, like Fixing, Investigating, Testing, etc.
Attachments:
You can enable or disable attachments. If you choose to enable them, you can set the allowed file types, the maximum allowed file size, and th