YITH Live Chat features
- Freedom to have all the conversations at the same time as you want
- Customization of the agent’s profile
- Chat autoplay with customizable message
- Set a delay to open the automatic chat popup
- Users can send offline messages when the chat console is not available
- ‘Chat logs’ section to control all the saved conversations
- Each user can ask for the transcription of the conversation via email
- Each copy of the conversations can be sent to one or more emails set in the option panel
- Chat session evaluation of the user (good/bad)
- Advanced customization of the interface
- Chat duration timer
- Deactivate the chat system when no operator is online
- Compatibility with YITH WooCommerce Multi Vendor: users can send messages to vendors with the chat available in the related vendor detail page
- Show chat window on every page of your shop or only on some specific ones
- Show the chat window in different spots of the page
- Configure macros for your operators so that they can reduce answer time usign pre-set answers
- Connect the chat popup to a link when it opens
YITH Live Chat 1.5.1 changelog
Update: YITH plugin framework